andrewv4
Active Member
- Messages
- 88
Has anybody else on the forum had a problem with this company? Ive had a crack on my windscreen since the 17th January, phoned them on the day to have the windscreen replaced and they said the next available time they could see me was the 16th February. So the 16th came and they sent me a message on the day in the morning apologizing that the window was out of stock and that they would come out again on 11th March, baring in mind i had to take a day off work because they couldn't guarantee an engineer could come after 3pm.
So yesterday i had to take another day off work and the engineer arrived with a Dc2 windscreen and then told me they cant come and see me again until 4th April meaning I have to take yet another day off to wait for them.
I really don't feel like paying them the £80 excess now because Ive lost about £180 taking non paid leave, does anyone know where i stand with this?
Thanks
Andy
So yesterday i had to take another day off work and the engineer arrived with a Dc2 windscreen and then told me they cant come and see me again until 4th April meaning I have to take yet another day off to wait for them.
I really don't feel like paying them the £80 excess now because Ive lost about £180 taking non paid leave, does anyone know where i stand with this?
Thanks
Andy