Mmmm, doesn't look good for Sky.bennn said:So you're insured with Sky who are meant to be a specialist broker and they've offered £3,800?
Put in a complaint with Sky customer service about the way it was handled, they should get on top of the management company & push themseijik said:well sky arent actually handling the claim at all, they passed me onto an accident management company in about 50 seconds and I've been dealing with them since. the other party have admitted fault so its all going through his insurance so Im as baffled as you as to why they gave me such a poor figure?! surely its no skin off their nose whatever money I get. I forgot to ask her about that when they phoned the other day but I'll be sure to bring that up next time they call. Looks like I might have the hire car for a while!
with regards to country roads and 50:50 if you saw the dash cam video you'd see there would be no way he could get 50:50 out of it! glad I put one in now, think on my next car I'll get a couple of decent ones and have them front and rear.
Doubt that complaint will go far, or if you would receive a response. Were awful when I used them, and not the best with my flat mate either.FireDance said:Put in a complaint with Sky customer service about the way it was handled, they should get on top of the management company & push them
Is there any update?
I did (see near top of this page)TonksyDC5 said:Doubt that complaint will go far, or if you would receive a response. Were awful when I used them, and not the best with my flat mate either.
Good luck though, hope you get a good price!
Sky won't be able to do a great deal as they aren't your underwriters. I'm going through a claim at the moment against a third party and I spoke my broker Brentacre who put me on to the underwriters. So they should be your next port of call so speak.seijik said:So still no word from kindertons, However I just spoke to sky regarding how this is being handled and that Im not happy with it at all. And turns out they cant offer me any help at all, with anything. All they're saying is that they cant do anything about it as they are just the broker?!
I did phone up to change my policy over to a van that Ive just bought, however I cant do that either!
So now I think I'll be going with a different insurer for all of my future vehicles as it seems pointless being insured with Sky as they cant do anything other than give you a slip of paper and take money!
poor show Sky!
Spot on. These sub contracted claims handlers from my experience nothing short of useless. Mind you my underwriters (highway) haven't been great.mikey_t8 said:As above, speak to markerstudy, not sky insurance.. And probably try to find out what the accident management company is taking as a fee.. They probably only care about what they get so they're not fussed about the customer, as long as they get their fee..