Torque GT
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civicjordan281
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I brought my dc5 from mike nearly 6 years ago and all I can say is how great torque gt where! The wiper linkage went a couple of weeks after I picked it up and then sent me a new one for free! That's the only thing I've ever replaced (bar serviceable items) a all round fantastic service from them! I would go back to them for another imported car everytime.
emmsyDC5xx
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Not sticking my nose in or neck out ....... BUT.........
I think what Crazylegs is getting round to in a roundabout way is that he perhaps expected more prep wise buying from an Official TRADER as opposed to buying from a Private Individual completely "Sold as Seen".......... ?
Genuinely not heard anything bad about Torque GT and I contacted them initially when I was looking for my DC5 last year and they were very helpful, but due to my budget and the cost factor of any tyres being down to me I decided to buy private with mods etc already.
But if I had the budget for a fresh import etc. I would have gone with them but knowing I would be responsible to tyres etc. and would do in the future - especially when I buy my FD2 hehehe
I've met Crazylegs in person - only briefly at Japfest2 this year - but he seemed a very nice and genuine guy too.
Hope this can be sorted ok guys !
I think what Crazylegs is getting round to in a roundabout way is that he perhaps expected more prep wise buying from an Official TRADER as opposed to buying from a Private Individual completely "Sold as Seen".......... ?
Genuinely not heard anything bad about Torque GT and I contacted them initially when I was looking for my DC5 last year and they were very helpful, but due to my budget and the cost factor of any tyres being down to me I decided to buy private with mods etc already.
But if I had the budget for a fresh import etc. I would have gone with them but knowing I would be responsible to tyres etc. and would do in the future - especially when I buy my FD2 hehehe
I've met Crazylegs in person - only briefly at Japfest2 this year - but he seemed a very nice and genuine guy too.
Hope this can be sorted ok guys !
Crazylegs
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Right,
Apologies I‘m late responding. I haven‘t long got back from work, really can‘t be bothered writing this response but I feel I have to. Luckily it‘s given me a chance to cool down somewhat.
Firstly, I wish to apologise for slagging Torque GT off, I am however still bitterly disappointed in the service I‘ve had from them. I‘m not going to change my mind on that and I felt the need to share my views on my purchase so that others can form their own judgment before buying from them. Torque – I appreciate your views as well and you are of course well within your own rights to defend your business and like I‘ve already pointed out, many have bought from you with little or no problems. Sadly, I‘m not one of those people.
I‘d basically had an absolute nightmare before buying this car with another so called expert in the Honda field of which I‘m not naming. So for me to get this car and find within a few months I was starting to have similar problems again was the final straw for me, that is why I feel I‘ve been shafted and that is why I feel the way I do about it. Call it bad luck, call it whatever you want. When I started having problems with a car purchase all over again, I couldn‘t quite believe it.
As I pointed out in my previous posts. I have had numerous problems with this car since having it, these problems are well documented. I started by contacting Torque GT (Darren to be specific) who I might add is a really sound guy. I assume it‘s you that wrote the reply right as you primarily dealt with the sale? Anyway I contacted him firstly regarding the brakes as the pads were worn, both he and Mike refused to replace my pads under warranty I might add because they were wear and tear items. I find that ludicrous, what is the point of having a warranty then? Also, I don‘t recall ever being told or being given any written correspondence either by letter or email confirming what can, and can‘t be covered under warranty – can you answer that please? Like I said, I found that extremely disappointing.
I admit I contacted you regarding the suspension after the warranty was up (not long after I might add) as I really thought you would have either replaced it or contributed towards me getting a replacement suspension. The response I got from you was “We can help you source a replacement suspensionâ€. Great, what good is that to me when TEIN UK want £600 a shock? I don‘t buy the UK roads argument you‘ve mentioned, you must have known that the suspension was on its way, who does your MOT‘s for you? The car hardly gets used so to say that it‘s deteriorated that bad in the space of 5 months is nonsense. It‘s clearly been a gradual decline since the car was in Japan; suspensions are strong equipment it takes an awful lot of abuse for them to have broken like that which would imply that the damage had been done mainly before the car came to the UK.
I didn‘t mention the timing chain to you because again, it was out with the warranty period and I already knew what the answer was going to be so I‘d be wasting my time anyway. Yes it was a good while after buying the car that I started mentioning that but it had been noisy since the moment I‘d got it. I admit at the end of the day as the buyer it‘s down to me to check the car over which I didn‘t and I‘ve also admitted in the past I was a bit rushed to buy this car so naivety on my part.
Even if I had contacted you about the above problems during the warranty period you wouldn‘t have replaced them anyway, no doubt because they‘re ‘wear and tear items‘ according to you – answer that one truthfully please?
The timing chain should NEVER have needed replacing, it‘s a lifetime part of the vehicle it should never have needed doing. I‘ve had chats with people on here and they‘ve basically said the car has probably had a hard life back in Japan or been used as a quarter mile drag car which has caused the chain to stretch due to the quick starts. What kind of background checks do you do on these cars? I asked you regarding history when I bought the car, again your response was “It‘s got stickers in by the driver‘s door, there‘s 3 or 4 on there so that‘s normally a good sign that it‘s been well servicedâ€. How come you don‘t find out about the car‘s service history if you‘re that good?
I have basically, I‘d say been of pocket by just shy of £2000 since buying this car all through the following which like I‘ve said started occurring not long after owning the car:
Worn pads
Worn Aux belt and pulley
Collapsed front suspension
Back box with damaged baffles
Timing chain which had stretched
4 new tyres because the ones you put on were dross
There‘s also a bearing noise coming from near the area where the aux belt is, again this has been checked by and independent Honda specialist who advised I‘d be looking at £600 for replacing that as well which again I don‘t have.
Although the car now sort of resembles a decent working motor, it‘s safe to say you pretty much sold me a dog. And that‘s being kind.
You mention that the timing chain didn‘t seem a priority to me. Firstly, it‘s none of your business what I do with my car and when I fix it. I‘ve had no money to get things to done, at some points I‘ve had to re-finance the loan I took out in the first instance to buy the car in order to get it fixed which I really didn‘t want to have to do and that has put an enormous amount of pressure on me financially. I‘ve very recently been fortunate enough to have been given £2000 from my dad to which I immediately got the timing chain done, that was only last month. Instead I‘ve had to drive round since last November with a rattling engine concerned that the timing chain was going to go on me…...luckily it didn‘t.
I‘d like to know what kind of checks are conducted on cars before you import them into this country as it‘s only fair to others, and I‘d like you to be truthful because I don‘t feel you as a company, have fully checked my car and possibly other cars in great enough detail before bringing them here to the UK to sell. I‘d like a detailed list of all the checks conducted as well as who does them. For example, does someone actually inspect the engine, the chain, drivetrain, gearboxes etc.? What about the brakes and suspension, who checks that – what kind of checks do you do? What are people paying a premium for?
Yes these are old cars, yes I should have conducted checks on my part which I‘ve already acknowledged but I didn‘t because I‘d heard good things about Torque GT off the people on here and their service was excellent which it was until I started having problems.
As you can understand, I‘m pretty fornicateing urineed off. I‘m not a nasty guy, I get on well with most people but I don‘t think you quite understand just how annoyed I am. That‘s it from me. I won‘t ever buy from you guys again personally as you really narked me off and to me you haven‘t paid enough detail into MY car before selling it me.
Apologies I‘m late responding. I haven‘t long got back from work, really can‘t be bothered writing this response but I feel I have to. Luckily it‘s given me a chance to cool down somewhat.
Firstly, I wish to apologise for slagging Torque GT off, I am however still bitterly disappointed in the service I‘ve had from them. I‘m not going to change my mind on that and I felt the need to share my views on my purchase so that others can form their own judgment before buying from them. Torque – I appreciate your views as well and you are of course well within your own rights to defend your business and like I‘ve already pointed out, many have bought from you with little or no problems. Sadly, I‘m not one of those people.
I‘d basically had an absolute nightmare before buying this car with another so called expert in the Honda field of which I‘m not naming. So for me to get this car and find within a few months I was starting to have similar problems again was the final straw for me, that is why I feel I‘ve been shafted and that is why I feel the way I do about it. Call it bad luck, call it whatever you want. When I started having problems with a car purchase all over again, I couldn‘t quite believe it.
As I pointed out in my previous posts. I have had numerous problems with this car since having it, these problems are well documented. I started by contacting Torque GT (Darren to be specific) who I might add is a really sound guy. I assume it‘s you that wrote the reply right as you primarily dealt with the sale? Anyway I contacted him firstly regarding the brakes as the pads were worn, both he and Mike refused to replace my pads under warranty I might add because they were wear and tear items. I find that ludicrous, what is the point of having a warranty then? Also, I don‘t recall ever being told or being given any written correspondence either by letter or email confirming what can, and can‘t be covered under warranty – can you answer that please? Like I said, I found that extremely disappointing.
I admit I contacted you regarding the suspension after the warranty was up (not long after I might add) as I really thought you would have either replaced it or contributed towards me getting a replacement suspension. The response I got from you was “We can help you source a replacement suspensionâ€. Great, what good is that to me when TEIN UK want £600 a shock? I don‘t buy the UK roads argument you‘ve mentioned, you must have known that the suspension was on its way, who does your MOT‘s for you? The car hardly gets used so to say that it‘s deteriorated that bad in the space of 5 months is nonsense. It‘s clearly been a gradual decline since the car was in Japan; suspensions are strong equipment it takes an awful lot of abuse for them to have broken like that which would imply that the damage had been done mainly before the car came to the UK.
I didn‘t mention the timing chain to you because again, it was out with the warranty period and I already knew what the answer was going to be so I‘d be wasting my time anyway. Yes it was a good while after buying the car that I started mentioning that but it had been noisy since the moment I‘d got it. I admit at the end of the day as the buyer it‘s down to me to check the car over which I didn‘t and I‘ve also admitted in the past I was a bit rushed to buy this car so naivety on my part.
Even if I had contacted you about the above problems during the warranty period you wouldn‘t have replaced them anyway, no doubt because they‘re ‘wear and tear items‘ according to you – answer that one truthfully please?
The timing chain should NEVER have needed replacing, it‘s a lifetime part of the vehicle it should never have needed doing. I‘ve had chats with people on here and they‘ve basically said the car has probably had a hard life back in Japan or been used as a quarter mile drag car which has caused the chain to stretch due to the quick starts. What kind of background checks do you do on these cars? I asked you regarding history when I bought the car, again your response was “It‘s got stickers in by the driver‘s door, there‘s 3 or 4 on there so that‘s normally a good sign that it‘s been well servicedâ€. How come you don‘t find out about the car‘s service history if you‘re that good?
I have basically, I‘d say been of pocket by just shy of £2000 since buying this car all through the following which like I‘ve said started occurring not long after owning the car:
Worn pads
Worn Aux belt and pulley
Collapsed front suspension
Back box with damaged baffles
Timing chain which had stretched
4 new tyres because the ones you put on were dross
There‘s also a bearing noise coming from near the area where the aux belt is, again this has been checked by and independent Honda specialist who advised I‘d be looking at £600 for replacing that as well which again I don‘t have.
Although the car now sort of resembles a decent working motor, it‘s safe to say you pretty much sold me a dog. And that‘s being kind.
You mention that the timing chain didn‘t seem a priority to me. Firstly, it‘s none of your business what I do with my car and when I fix it. I‘ve had no money to get things to done, at some points I‘ve had to re-finance the loan I took out in the first instance to buy the car in order to get it fixed which I really didn‘t want to have to do and that has put an enormous amount of pressure on me financially. I‘ve very recently been fortunate enough to have been given £2000 from my dad to which I immediately got the timing chain done, that was only last month. Instead I‘ve had to drive round since last November with a rattling engine concerned that the timing chain was going to go on me…...luckily it didn‘t.
I‘d like to know what kind of checks are conducted on cars before you import them into this country as it‘s only fair to others, and I‘d like you to be truthful because I don‘t feel you as a company, have fully checked my car and possibly other cars in great enough detail before bringing them here to the UK to sell. I‘d like a detailed list of all the checks conducted as well as who does them. For example, does someone actually inspect the engine, the chain, drivetrain, gearboxes etc.? What about the brakes and suspension, who checks that – what kind of checks do you do? What are people paying a premium for?
Yes these are old cars, yes I should have conducted checks on my part which I‘ve already acknowledged but I didn‘t because I‘d heard good things about Torque GT off the people on here and their service was excellent which it was until I started having problems.
As you can understand, I‘m pretty fornicateing urineed off. I‘m not a nasty guy, I get on well with most people but I don‘t think you quite understand just how annoyed I am. That‘s it from me. I won‘t ever buy from you guys again personally as you really narked me off and to me you haven‘t paid enough detail into MY car before selling it me.
Crazylegs
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Thank you Emmsy.emmsyDC5xx said:Not sticking my nose in or neck out ....... BUT.........
I think what Crazylegs is getting round to in a roundabout way is that he perhaps expected more prep wise buying from an Official TRADER as opposed to buying from a Private Individual completely "Sold as Seen".......... ?
Genuinely not heard anything bad about Torque GT and I contacted them initially when I was looking for my DC5 last year and they were very helpful, but due to my budget and the cost factor of any tyres being down to me I decided to buy private with mods etc already.
But if I had the budget for a fresh import etc. I would have gone with them but knowing I would be responsible to tyres etc. and would do in the future - especially when I buy my FD2 hehehe
I've met Crazylegs in person - only briefly at Japfest2 this year - but he seemed a very nice and genuine guy too.
Hope this can be sorted ok guys !
I am a nice guy, or I'd like to at least think I am ha ha!
dear crazylegs,
after reading that i really don't see what you have to moan about, yes, its unfortunate you had to spend a bit of cash on it, but i would be very surprised if you find any motor warranty which would cover brake pads! plus a 3 month warranty is exactly that, not 4, 5, or 6 months.. these cars are old now and need things replacing..
after reading that i really don't see what you have to moan about, yes, its unfortunate you had to spend a bit of cash on it, but i would be very surprised if you find any motor warranty which would cover brake pads! plus a 3 month warranty is exactly that, not 4, 5, or 6 months.. these cars are old now and need things replacing..
Crazylegs
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Tell me then,kazmo said:
If your brakes went during your warranty period, would you not have gone back to the garage you bought it from?
Don't say no because you'd be talking nonsense.
As mentioned before I've been out of pocket massively, not sure what your story is with your car. Perhaps you haven't, if you haven't then you won't understand where I'm coming from.
If you bought a car in good faith from a garage and the brakes were worn in a very short period most people would go back to the garage they bought it from (especially if it's been inspected/checked prior to selling)
I can understand why crazy legs is annoyed as that's a lot to go wrong in 5 months, and I would be asking the same questions etc if my suspension failed.
If torque GT did spot it I wonder if they would/woundnt of mentioned it due to the £600 bill? Who knows!?! Or is it just pure bad luck?
What mileage is your car crazy legs ?
I can understand why crazy legs is annoyed as that's a lot to go wrong in 5 months, and I would be asking the same questions etc if my suspension failed.
If torque GT did spot it I wonder if they would/woundnt of mentioned it due to the £600 bill? Who knows!?! Or is it just pure bad luck?
What mileage is your car crazy legs ?
TyperItr
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By the sounds of it Crazylegs you were unlucky. I say unlucky due to the amount of people with good stories about Torque GT, the previous owner of my car imported it through them and i have never had a single issue (not caused by me :xaiweb5: ) with it.
However despite having said all that, I don't care what anybody says, If I bought a car and after 5 months of ownership I had to replace that amount of parts I would be pissed, and so would anybody else in your position, despite what anybody has said.
Why do people buy a car from a dealer? So you have piece of mind that you are getting a good car that should not have any problems in the near future. Also you should not have to be replacing parts in the near future. I would expect my car FULLY serviced. A full service would include new brake pads, even if there is some meat left on the pad being disposed of. Also on a high performance car I would expect good tyres.
These are some of the things I would expect when you pay the premium to get a car from a dealer, avoiding these problems is the very reason you don't buy privately.
Aux belt, Suspension, Back box and Timing chain, how obvious are they to pick up on? Would they be noticeable at the time of sale? If not you cant really blame them for selling the car with issues in the pipeline as they would not have known. The problem with Japanese cars is most of them don't have a service history or any records. that's why you only get the 3 months warranty, after 3 months you can only hope through a show good faith the dealer will help out.
However despite having said all that, I don't care what anybody says, If I bought a car and after 5 months of ownership I had to replace that amount of parts I would be pissed, and so would anybody else in your position, despite what anybody has said.
Why do people buy a car from a dealer? So you have piece of mind that you are getting a good car that should not have any problems in the near future. Also you should not have to be replacing parts in the near future. I would expect my car FULLY serviced. A full service would include new brake pads, even if there is some meat left on the pad being disposed of. Also on a high performance car I would expect good tyres.
These are some of the things I would expect when you pay the premium to get a car from a dealer, avoiding these problems is the very reason you don't buy privately.
Aux belt, Suspension, Back box and Timing chain, how obvious are they to pick up on? Would they be noticeable at the time of sale? If not you cant really blame them for selling the car with issues in the pipeline as they would not have known. The problem with Japanese cars is most of them don't have a service history or any records. that's why you only get the 3 months warranty, after 3 months you can only hope through a show good faith the dealer will help out.
Crazylegs
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Phelpo711 said:
At last, some people that can actually understand things from my point of view.TyperItr said:
This is the point I'm getting at, it was bought from a trader things should have been checked in more detail. It cost me a lot of money this car, it was an 8k car albeit with part-ex. I'm just disappointed because I really wasn't expecting so much to go wrong in such a short space of time and as pointed out above you buy from a trader as piece of mind regardless of whether it's a massive dealership or a small independent specialist, the same rules should apply - surely I can't be blamed for those things going wrong? The car was 67k or around that figure, not 100% sure can't remember.
I'm going to give Torque the opportunity to come back with a more detailed explanation on checks and what they do as back up to why they feel their service is so good. I genuinely want to know what they do that makes their service as good as they say it does because from a personal viewpoint - I've not had that.
Crazylegs
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I'd just like to add - regarding the exhaust to be fair the exhaust was fine when I got it. I wouldn't have expected that to be picked up because it was the baffles that had gone so they're internal and I'm not going to expect someone to check that for damage so they can't really be held accountable but the exhaust went after only a few months which meant I had to invest in a new back box.
As for the other parts.
As for the other parts.